Door-to-Door receives mixed reviews from riders
Published: Friday, September 28, 2012
Updated: Friday, September 28, 2012 03:09
Miami University students have a wide variety of transportation options this fall, ranging from the Miami Metro bus service to Access Miami and the Nighttime Door-to-Door Service.
Lt. Benjamin Spilman of MUPD said the Miami Door-to-Door service has two purposes.
“The first purpose is for people that are disabled or handicapped,” Spilman said. “They can use it to get from their residence to their class, or to get from a class to another class.”
This service is called Access Miami and runs during the afternoon.
In the evening, Miami uses the same shuttles for its Nighttime Door-to-Door service.
“One or two students can use the bus to get from point A to point B in our service area,” Spilman said.
According to the Miami Parking and Transportation website, the Door-to-Door service runs from 6 p.m. to 2 a.m. on Monday to Wednesday, and from 6 p.m.- 4 a.m. on Thursday to Sunday
Senior Ben Silver said he used the Access Miami service when he was injured.
“The service was amazing,” Silver said. “I would call them and they would come to me in a matter of minutes. Plus, the drivers were really nice”
Sophomore Brianne Kistler said she has had one experience with the Miami Door-to-Door service.
“Last year, I lived on south quad and I had a friend who lived on east quad,” Kistler said. “It was late, and she was by herself and on the other side of campus. She used the Door-to-Door service and had no problems with it.”
However, Kistler has also heard a few complaints about the service.
“Some people have said that the shuttle comes late,” Kistler said.
Sophomore Courtney Kolodziej said she has used the Door-to-Door service once, and almost got into a fight with the bus driver.
“I was walking back to my dorm from Uptown and my feet started to hurt and bleed” Kolodziej said.
Kolodziej said she was not allowed to ride the bus because she was injured.
“I called the Door-to-Door service, and when they came, they told me that I couldn’t board the bus because I was injured and had to go to the police,” Kolodziej said. “It made me very upset.”
Spilman said there have been some complaints about the service, but many complaints come from students that don’t understand the intended purpose of it.
“Most complaints are because the wait is too long,” Spilman said. “The main purpose of the service is for a student who is far away from their residence and doesn’t want to walk home alone.”
According to Spilman, the Door-to-Door service can only be used by up to two people.
“When there are three or more people in a group, there is larger amount of safety, so the bus shouldn’t be necessary,” said Spillman.
Alternatively, students can use the Miami buses to get back to their halls or reach other destinations, according to Spilman.
“The orange bus route is designed to cover the high density residential areas around Miami’s campus and in parts of Oxford,” Spilman said.
The route, which covers Miami and Oxford from Western Campus and North Quad all the way to High Street and Locust Street, also goes to Walmart on Wednesdays and Saturdays.
The orange route operates Monday through Friday and Sunday from 5 p.m. to 1 a.m. and on Saturday from 11 a.m. to 3 a.m.