Mix it up: Tuffy's caters to student pallets by offering ice cream station
Sara Bailer
Issue date: 8/24/07 Section: Front Page
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Tuffy's received this summer both an aesthetic facelift and a menu revamping, in an attempt to make the coffee shop more accessible and appealing to students.
"When Tuffy's opened in 1989 it wasn't intended to be used as it is now," said Marijo Nootz, senior director of Shriver Center. "Over the years we've increased our selection. Before, the traffic flow was all wrong. The geography has been changed to make it faster for students (to order) and easier for the employees."
According to Tina Rotundo, executive manager of Shriver Center, the renovations were necessary to in order to compliment the evolving Tuffy's product selection.
"Part of the reason we renovated Tuffy's was because (before) it was just a coffee shop," Rotundo said. "And over the years we've added so many new items that it was no longer functional. A big part of this remodel was to increase functionality and make it more efficient for our staff and customers."
The largest and most notable change to Tuffy's remodel, outside of a new coffee island, was the addition of the ice cream mix-in station.
"Last year we wanted to add something new, so we added calzones to Tuffy's, but we also got a lot of requests for ice cream," Rotundo said. "We knew how popular Cold Stone was, and wanted to do something similar to it."
According to Nootz, the idea of adding ice cream to Tuffy's was approved by the Shriver Center managers, but there were certain requirements that needed to be met in order to do so.
"When we proposed this part of the (ice cream station) remodel to President (David) Hodge, he wanted us to use local products to support local businesses," Nootz said. "So we found a local vendor-Young's (Jersey) Dairy. Young's Dairy makes ice cream, but they only made ice cream for their own label. So we are the first ones that they will make ice cream for."
According to Nootz, the primary benefit of using Young's Dairy as a vendor is its local location in Ohio, thus complying with President Hodge's wishes. However the other major perk about using Young's Dairy is that the Young's family members are all graduates of Miami.
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